Short for Private Branch EXchange, PBX is a private telephone network used within an enterprise. Users of the PBX share a certain number of outside lines for making telephone calls external to the PBX. Most medium-sized and larger companies use a PBX because it's much less expensive than connecting an external telephone line to every telephone in the organization. In addition, it's easier to call someone within a PBX because the number you need to dial is typically just 3 or 4 digits. The problem with these traditional PBX systems is the price and the lack of functionality. Average PBX systems can cost anywhere up to $80,000, and need full replacement when a full upgrade is desired.

An even more feature rich system at a much smaller price is the PC/PBX, which is based on standard PC technology. PC/PBXs can completely substitute for any traditional PBX system, and also give many more features to the user. Upgrading is simple and there are many products that can be upgraded on the fly to reduce downtime and improve serviceability. To upgrade a PC/PBX involves simply replacing the software package.

Quick Links
• PC/PBX Information Directory <- You are here
• PBX FAQ
• More on PBX
• PC/PBX FAQ
• More on PC/PBX
• PC/PBX Buzzwords: A Small Glossary
• So What Do I Need?
• How Can I Purchase a PC/PBX System?
• Contact Stickdog's PC/PBX Specialist